How much is postage?

Postage is free on all orders! You lucky thing.

Where do you deliver?

At the minute, we only deliver to the UK (excluding NI) but we aim to broaden our shipping internationally soon so please look for updates on our socials!

I still haven't received my order.

Please reach out to thecardinstitution@gmail.com and we will be in contact ASAP!

My order arrived damaged.

Please reach out to us and with a photograph of the damage at thecardinstitution@gmail.com and we will be more than happy to help! 

How do I track my order?

Unfortunately prints are sent untracked with Royal Mail, but you will receive a dispatch email and estimated time of arrival. Stationery orders will be sent 48 hour Tracked with Royal Mail and you will receive an email to track your order from the courier on the RM website. 

What is a digital download?

Digital downloads are downloadable products so you can outsource your own printing for invites/event stationery, or send digital invites if you wish to do so. 

How do digital downloads work?

We do the nitty gritty bit of editing in house so you don't have to! You will receive an email requesting the information needed to personalise your stationery and once we have received your information, you will receive your file within 1-2 working days.

What sizes do you print in?

We currently stock A3, (29.7CM X 42CM) A4 (21CM X 29.7CM), A5 (14.8CM x 21CM) 5" x 7"

What card do you use for printing?

We use high quality white 300GSM card for all our prints.